epub eSourcing Capability Model for Service Providers epub

by Elaine B. Hyder

The eSourcing Capability Model for Service Providers (eSCM-SP) is the best practices model that supports sourcing organizations successfully manage and reduce their risks and improve their capabilities across the entire sourcing life-cycle. It addresses the critical issues related to IT-enabled sourcing (eSourcing) for both outsourced and in-sourced (shared services) agreements. Each of the Model's 84 Practice is distributed along three easy to follow dimensions: Sourcing Life-cycle, Capability Area, and Capability Level, and have been applied in IT, BPO, anda KPO settings. Developed by The IT Services Qualification Center (ITSqc) and endorsed by a number of organizations including IAOP (International Association of Outsourcing Professionals), this title represents a major step forward for professionals looking to implement Best Practice within the Industry.

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ISBN
Book Title
Book Author
PublisherVan Haren Publishing
Release date 01.02.2010
Pages count337
eBook formatPaperback, (torrent)En
File size5.9 Mb
Book rating0.7 (0 votes)
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